Support

Questions & Answers

Everything you need to know about the product and billing.

Yes. All our devices are fully unlocked. They work with any carrier worldwide (AT&T, T-Mobile, Verizon, Rogers, Bell, etc.) without restriction.
We guarantee a minimum of 85% battery health. Most 'Like New' devices arrive with 90-100% capacity. We test every battery rigorously.
Orders placed before 2 PM EST ship the same day. Delivery typically takes 2-4 business days across USA & Canada via Express partners.
You have 14 days to test the device. If you don't love it, return it for a full refund. No questions asked, no restocking fees.
Your device comes in a premium eco-box with a new certified charging cable and a SIM ejector tool. We do not include wall plugs to reduce e-waste.
We focus on your peace of mind. Every device includes a 14-day risk-free trial to test everything. If you encounter any issue down the line, simply reach out to our team—we are committed to making it right.
Still have questions? Chat with us