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Questions about an order? Curious about our grading? Just want to say hi? Our team is ready to help.
Customer Support
For help with orders, returns, or product questions.
Press & Partnerships
Media inquiries, collaborations, or just want to chat.
Email:
press@nexocto.com
Local Pickup Available
Get Directions →
Based in Quebec?
Skip the shipping wait. Order online and pick up your device directly from our Laval HQ.
1690-A Pl. de Lierre, Laval, QC H7G 4X7
Mon-Fri, 10am - 5pm EST
Quick Answers
Where is my order?
You can track your package directly via the link in your confirmation email or by logging into your account.
What is your return policy?
We offer a 14-day 'no questions asked' return policy. If you don't love it, send it back for free.
How fast is shipping?
Orders placed before 2 PM ship same-day. Express delivery typically takes 2-4 business days.